DELUXE BACKLINE : Australia's Premier Backline Hire Supplier.
We are currently experiencing overwhelming demand for our show services and are running beyond working capacity. Please feel free to email through your requests and we will endeavour to facilitate however we may not be able to assist with your event or general rental enquiry.
Thanks for your understanding.
Team Deluxe - September 2023
Please contact us via email to request a quote for your event’s backline hire requirements. Remember to include your Full Name and Phone Number along with Event Specific Information such as dates, venue and equipment requirements.Enquiries: email@example.com
Monday to Friday: 10am - 5pm
Saturday: Closed. Hire Returns (10am - 330pm) By Appointment Only!
Sunday: Closed. Hire Returns (10am-1pm) By Appointment Only! - $200 + GST applies for Sunday return.
Be assured that we are fully compliant with current legislation and are experienced at dealing with safety requirements and documentation as required by venues and event managers.
Our safety record is exemplary. We have never lost a single man-hour due to event related accidents.
We have $20M Public Liability Coverage, additional $20M Third Party Property Insurance for our motor vehicles, and all work is conducted COVID-Safe. We have implemented COVID-Safe prep and deprep practices, and contactless delivery services are available if required.
Any jobs that have been confirmed and booked are considered billable in their entirety at the time of confirmation by the hirer.
Cancellations after this point of either the entire job, or individual components of the job will be charged at 100% full rate if cancelled within 48 hours of the job start time / 50% rate if cancelled within 72 hours of the job start time.
All weekend job start times are considered to be the Friday at 10:00am.
We require all hires to have a Pre-Authorization on your Credit/Debit Card on collection of the job.
This Pre-Authorization will act as your security deposit, only to be charged if/when hires are returned late, or to charge for damages.
The amount to be authorized is $200.00.
Pre-Authorization amounts are set aside by your credit card company for up to 14 days and will temporarily affect your available funds balance or spending limit.
Deluxe Guitars & Backline Hire are unable to release the hold on these funds upon return of your hire. If you need to access these funds earlier, please contact your bank for assistance as each bank treats Pre-Authorization differently.
Payment for all hires may be made with a Credit Card, Cash, Debit Card, or EFTPOS, after the Pre-Auth charge has been approved.
WE DO NOT ACCEPT payment for hires with Cheque, or Bank Transfer.
Deluxe Audio are no longer operating in the Live Audio Production space. We plan to focus solely on Deluxe Guitars & Backline Hire. The equipment listed in this inventory list is available immediately.
In collaboration with our industry partners, due to the rising costs in running all aspects of a Small/Medium Business, we have made some changes to our hire pricing policies for Artist Discounts/Endorsements.
Single-Day hires are not applicable for Artist Discount.
Multi-Day/Touring hires are applicable for discounts on a sliding scale (from 20% to 40% depending on the length of the booking).